MercuryGate Onboards in Canada in Under a Week

At a glance

• Retention deadline: less than three weeks.
• Employee transferred and onboarded in under one week.
• Valued team member retained in Canada. 

Overview

Founded in 2000, MercuryGate is a leading SaaS transportation management software provider for the logistics industry. When a valuable team member needed to relocate to Canada, they sought a fast, compliant way to retain and onboard her—while positioning for future international growth without standing up foreign entities or duplicating HR infrastructure in new markets. 

Challenge

A critical employee was leaving the U.S. for Canada in just under three weeks. MercuryGate had no legal or HR presence in Canada but wanted to retain her and provide compensation, benefits, and HR support comparable to the U.S. They needed an immediate path to hire and support in-country without creating an entity—one that would keep them compliant with Canadian employment regulations and set the stage for broader global expansion when additional cross-border hiring needs emerged. 

Solution

After considering a Canadian PEO, MercuryGate chose Pebl as their Employer of Record (EOR) partner. The model enabled them to retain the employee and onboard compliantly in Canada—without establishing a legal entity. Backed by international infrastructure and in-country expertise across 185+ countries, Pebl provided the speed, responsiveness, and service MercuryGate required, and a single global partner they could rely on again as new markets came into scope. 

Outcome

Pebl onboarded the employee in less than a week, preserving continuity and saving MercuryGate time, money, and resources. With payroll, benefits, and compliance handled locally, they gained confidence in meeting Canadian employment regulations while keeping attention on other global initiatives. The successful experience led MercuryGate to re-engage the model to onboard an employee in Europe, validating a repeatable approach for future international hiring.